> For the complete documentation index, see [llms.txt](https://help.siteup.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.siteup.ai/what-is-siteupai/glossary.md).

# Glossary

Definitions of terms you'll encounter in the docs and dashboard.

Plain-language definitions of terms used across the platform. Click any entry to expand it.

## A — C

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<summary><strong>AI‑Visibility</strong></summary>

Comprehensive performance of brand information being retrieved by LLMs and appearing in AI‑generated responses.

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<summary><strong>AI‑SOV (Share‑of‑Voice)</strong></summary>

The percentage of your brand’s AI citations among all citations within the same monitored topic.

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<summary><strong>AI Crawler</strong></summary>

Web crawlers built specifically to collect webpage content for large‑language‑models, operating under different rules from traditional search‑engine crawlers.

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<summary><strong>AI Touchpoint</strong></summary>

A stage in the buyer‑research journey where prospects encounter brand recommendations from AI‑generated answers.

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<summary><strong>Brand Mention</strong></summary>

The name of your brand appears inside an AI‑generated answer.

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<summary><strong>Conversational Search</strong></summary>

Users submit full natural‑language questions to AI, instead of searching with short keywords.

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<summary><strong>Citation‑Gap</strong></summary>

The gap on relevant topics where your brand should receive AI citations based on its market position but does not; used to identify high‑priority optimization opportunities.

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<summary><strong>Citation Attribution</strong></summary>

Track the volume of visitors, leads and final conversions driven by AI‑generated brand citations.

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<summary><strong>Citation Rate</strong></summary>

The percentage of monitored target queries where your brand receives an explicit AI citation, acting as a core KPI for Generative‑Engine‑Optimization(GEO).

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## D — Z

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<summary><strong>LLM</strong></summary>

AI models such as ChatGPT, Claude and Gemini capable of understanding natural‑language and generating original answers autonomously.

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<summary><strong>LLM Citation</strong></summary>

A reference to your website or brand made by a large‑language‑model while generating answers, serving as a core traffic entry point within the AI ecosystem.

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<summary><strong>Mention‑Sentiment</strong></summary>

The tone (positive / neutral / negative) used to describe your brand inside AI‑generated answers; exposure metrics alone are insufficient, brand sentiment should also be tracked.

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<summary><strong>Query‑Coverage</strong></summary>

The percentage of monitored target‑queries where AI returns information related to your brand, measuring the breadth of your AI exposure.

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<summary><strong>Site Intelligence</strong></summary>

Monitor AI visibility, competitor share‑of‑voice and the overall GEO health status of your website.

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